There will be massive wave of this soon coming to all these asshats who thought “AI” was going to make them more profits. Same shit happened in 90’s with off shoring, then again in the 2010’s. This is just another dumbass play that will backfire on these profit greedy assholes.
The only way most companies should really be utilizing AI, if at all, should be automating repetitive, well-defined, internal processes so Bob from accounting can go do something actually productive, instead of merging the same 5 excel sheets every day. Attempting to automate the customer interacting side of things with a cold, unthinking, and easily manipulated machine is so insane.
100% agree - we’re in the classic Gartner hype cycle where execs jump on tech without understanding it, then reality hits when the tech isn’t magicaly ready yet for what they imagned.
There will be massive wave of this soon coming to all these asshats who thought “AI” was going to make them more profits. Same shit happened in 90’s with off shoring, then again in the 2010’s. This is just another dumbass play that will backfire on these profit greedy assholes.
The only way most companies should really be utilizing AI, if at all, should be automating repetitive, well-defined, internal processes so Bob from accounting can go do something actually productive, instead of merging the same 5 excel sheets every day. Attempting to automate the customer interacting side of things with a cold, unthinking, and easily manipulated machine is so insane.
100% agree - we’re in the classic Gartner hype cycle where execs jump on tech without understanding it, then reality hits when the tech isn’t magicaly ready yet for what they imagned.